Two of the articles did not specify the type of workplace violence considered in the research.
Ten different outcome measures were used in the articles.
This review demonstrates sufficient evidence that workplace violence perpetrated by patients has a negative effect on the healthcare worker as well as the quality of care they can provide to future patients. Many healthcare providers spend extended periods of time with their patients, ranging from days to months, while O&P practitioners typically see patients for appointments of shorter duration, often with extended periods of time between appointments.
O&P practitioners provide devices that could potentially reduce pain or increase a patient's ability to be active, rather than causing pain or a disturbance by performing actions such as drawing blood, waking a patient up for assessment or testing, or offering medication, all of which were found in research to be the beginning of assaults.
Seventeen studies reported that violence perpetrated by a patient had notable negative effects on the healthcare professional.
The documented effects on healthcare professionals can be found in Table 2.
The documented effects on healthcare quality after workplace violence can be found in Table 3.
Quality of care was reduced as survivors reported being fearful of their patients as well as being reluctant to care for specific patients or any patients after experiences with violent patients.
A review of the literature from 2000 forward was performed using the Cumulative Index to Nursing and Allied Health Literature (CINAHL), Pub Med, and Psyc INFO.
The first study to find a strong link between quality of care and workplace violence was published in 2001.