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When your problem is simple, the solution is usually obvious, and you don't need to follow the four steps we outlined earlier.So it follows that when you're taking this more formal approach, your problem is likely to be complex and difficult to understand, because there's a web of interrelated issues.
The good news is that there are numerous tools you can use to make sense of this tangled mess!
Many of these help you create a clear visual representation of the situation, so that you can better understand what's going on. To generate viable solutions, you must have a solid understanding of what's causing the problem.
Quite often, what may seem to be a single problem turns out to be a whole series of problems.
Going back to our example, substandard work could be caused by insufficient skills, but excessive workloads could also be contributing, as could excessively short lead times and poor motivation.
So, being a confident problem solver is really important to your success.
Kant Essays Online - Problem Solving Strategies In Business
Much of that confidence comes from having a good process to use when approaching a problem.
You will be hindered if you "think you already know" the answer. Once a question is answered, ask why until you arrive at a reasonable conclusion. Patient As you can see from the example above, it can take some time to unravel the mystery. The other three are easy to understand and in most cases just require a change of focus.
Here is an example of how this might be played out. A: Because we were missing a part needed to complete the assembly. It may require talking to a variety of people, inside and outside of the company, sifting through a lot of data, waiting for responses, etc. Exercising your analytical skills may require some training.
However, if you look a bit deeper, the real issue might be a lack of training, or an unreasonable workload.
help you ask the right questions, and work through the layers of a problem to uncover what's really going on.